For inquiries, please contact us.

Description based on the Specified Commercial Transactions Act

Seller

BANPUP Inc.

Management Manager Sakai Reo
Business location
〒150-6018

Ebisu Garden Place Stawa 18th floor, 4-20-3 Ebisu, Shibuya-ku, Tokyo

Business contact information

Email address: support@nanyanostore.com


About sales prices

The displayed amount (displayed price)/(including consumption tax).


Payment method and timing of payment

■Payment method

・Credit card

Paidy(Co., Ltd., a company specializing in payment agency services.PaidyPaidy) payment agency system, allowing you to pay for the payment of one month in the next month. ) 

■Payment period

Payment will be confirmed when the product order is confirmed.

Paidy: Monthly claims are confirmed at the end of the month, and the following month1Issued an invoice on the day3By the dayEEmailSMSInformation will be provided in a short message. Payment methods include convenience store payment (a terminal installed at convenience stores), bank transfer, and direct debit. Payment due dates are for convenience store payments and bank transfers.10It will be until the day. In the case of direct debit12day*will be deducted to. however,1month·5The monthly level is20day*This may occur. Depending on the payment method, a fee will be charged for each monthly payment (charge). If you pay at convenience store356If you pay by yen (tax included), or by bank transfer, the customer will be responsible for the transfer fee. In the case of direct debit, no payment fee will be charged. If you have any questions regarding details about deferred payment, please contact each payment agency specialist, and for inquiries regarding products, shipping, etc., please contact our shop.

Explanation of fees other than product prices

・Shipping fee: 80 yen nationwide0Yen (tax included)

・10 tax included,000Purchases over Yen: Free shipping

・Credit card payment fee: free

paidPayment fee:<Convenience store payment> 356Yen (tax included)


Delivery date of service or product

After receiving your delivery request5We will ship within business days. For pre-order sales,2We will deliver within months. For details, please check the delivery start schedule on each product page.


Matters regarding special returns

Exchanges and returns are not possible unless the product is defective.

In the unlikely event that there is any defect or damage during shipping,

After the product arrives,14Please contact support@nanyanostore.com within the day,

Please promptly return the product to the address specified by our company.

We will cover the shipping costs and will replace them with a good product.

*If the product is defective, as a general rule, it will be exchanged for a good product and we cannot accept returns.

14If the date is exceeded, we cannot accept exchanges or returns.