2025/9/5 Apology and information regarding cancellation of order

Apologies and information regarding cancellation of order

Thank you very much for using our store.

Due to the influence of a system malfunction, some products that were originally "sold out" were temporarily available for purchase.
We apologize for the inconvenience, but we will cancel your order.

1. Contents (Cancellation/Refund)

• If payment is made,Full refundWe will respond to this.
• The time when refunds will be reflected will vary depending on the payment method and credit card company you are using (estimated: a few days to several weeks).
• If you need to confirm the refund status, please contact the inquiry desk below.

2. Prevention of recurrence

• Rechecking the connection status of related apps
• Revising the operational structure

3. Contact Us

If you have any questions or concerns, please feel free to contact us using the following instructions.

• Email:support@nanyanostore.com
• Contact form:contact

4. Current availability

This problem has already been fixed, and the inventory is currently displayed correctly.
You can shop with peace of mind.

 

We sincerely apologize for the inconvenience and concern that we have not been able to meet your expectations.
We will review our system to ensure that the same situation does not occur in the future.

We appreciate your understanding.

――――
nanyano Online Store Support Center